fellstride.co.uk order
SO-51474
ReturnedShopify reference #FS24575. Placed on Wed 7 Oct at 21:36 by Grace Hughes of Kendal.
Customer paid
£25.95
Profit
£10.95
Items and where each unit comes from
1 itemMerino Beanie
Moss FS-MBN-MOS-OS
£22.00
1 × £22.00
Unit 7, bin D22picked and packed in Leeds
What this order did to stock
Stock →23ready to sell in Unit 7 (23 on the shelf, 0 reserved for open orders)
What each channel shows now
23
23
22
22Amazon, eBay and TikTok Shop were updated in 0.8 s.
Profit on this order
Profit →Worked out from the order itself: what the customer paid, less VAT, fees, stock, postage and packaging.
Sale
1 item at the Shopify price
£22.00
Shipping charged
standard delivery on an order under £50
£3.95
Customer paid
£25.95
VAT
one sixth of what the customer paid, owed to HMRC
- £4.33
Shopify fee
Shopify Payments 2% + 20p, 2.8% here
- £0.72
Stock cost
what the units cost from Ribeira Textiles
- £6.30
Postage
Royal Mail Tracked 48 label
- £3.20
Packaging
recycled mailer and label from Calder Packaging
- £0.45
Profit
51% of the sale after VAT
£10.95
This is the profit as sold. Return RMA-3309 is received: an exchange, so the sale stands and the swap goes out at no charge to the customer.
Delivery
Royal Mail
Tracked 48
Delivered Sat 10 Oct 09:40.
TrackingQX70092675GB
To Grace Hughes, Kendal
Customer
GHGrace Hughes
Kendal · customer since 26 Jul 2026
In the last 14 days
Orders
2
Spent
£65.90
Returns
1
Buys on
Other orders from Grace
SO-51421
6 Oct · Fell Running Socks 3-pack
£39.95
Delivered
Return
Returns →RMA-3309received
Refund approved by Rachel: £22.00 goes back to Grace's card.
Item1 × Merino Beanie, Moss
ReasonToo big
OpenedSat 10 Oct
OutcomeExchange
Timeline
Order received from Shopify (#FS24575)
Auto · 7 Oct 21:36
Stock reserved in Unit 7: 1 × Merino Beanie. Other listings updated in 0.8 s
Auto · 7 Oct 21:36
Added to a pick wave, sorted by bin, courier and label chosen
Auto · 8 Oct 09:05
Picked and packed by Lewis. Royal Mail Tracked 48 label printed
Lewis · 8 Oct 09:45
Collected by Royal Mail, tracking QX70092675GB. Customer emailed the tracking link
Auto · 8 Oct 15:30
Delivered
Royal Mail · Sat 10 Oct 09:40
Return RMA-3309 opened by the customer: too big (exchange)
Customer · Sat 10 Oct 18:30